Refund policy
Exchange Terms
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Exchanges are accepted within 7 days of receiving your order.
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Item must be unused, unwashed, and in original condition with tags attached.
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You can exchange for:
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A different size
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A different color
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Another item of the same value
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How to Request an Exchange
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Send us your order number.
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Tell us which size/color you want to exchange for.
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Our team will guide you through the next steps.
Important Notes
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No refunds — only exchanges are available.
Damaged or Wrong Item:
If you receive a defective or incorrect item, please reach out within 48 hours of delivery with photos, and we’ll fix it right away.
Contact Us:
info@vogz-eg.com