FAQ
How can I place an order?
Just pick your item, choose your size, add to cart, and checkout. Easy!
How long does delivery take?
Cairo & Giza: 2–4 business days
Other cities: 3–7 business days
How can I track my order?
Once shipped, you’ll get a tracking number via email or WhatsApp.
What if the size doesn’t fit?
Check the size chart before ordering
But if it still doesn’t fit, no stress — you can exchange or return within 7 days if it’s unused and in original condition.
Can I return sale items?
Sorry, Sale and Final Sale items can’t be returned.
What payment methods do you accept?
FOR NOW
Cash on delivery
Do you ship all over Egypt?
Yes We deliver nationwide — from Cairo to Sinai and Upper Egypt.
What if I receive a damaged item?
Contact us within 48 hours with photos — we’ll replace it or refund you right away.
Can I change my address after ordering?
If your order hasn’t been shipped yet, message us ASAP at info@vogz-eg.com or WhatsApp.
How can I contact you?
info@vogz-eg.com
WhatsApp: 01210037972